Frequently Asked Questions

How This Works?

Step 1: Signup.

Step 2: You will be redirected to the Registration Page where you'll choose your login password and provide additional details.

Step 3: Within 2 business days, your account will be activated and you'll receive an email.

Step 4: Login, read the user manual, and start giving "tasks" to your Business Support Executive.

Everything is built-into the Client User Interface website. You'll be able to assign new tasks, check what's going on, view history, submit support tickets and so on.

There's no software to install or scripts to setup from your side.

What Exactly Am I Getting Here?

You are getting to virtually "hire" (without any hassles) one of our "Business Support Executives" who are professionally trained to bring "Traffic", "Sales" and "Profits" to your websites.

Essentially, you are getting a "Trained" assistant who is capable of understanding your requirements and working on your behalf, every day of the week!

What's The Difference Between a "Shared" Plan and an "Exclusive" Plan?

In a "Shared" plan, an Assistant will be shared by 2 Clients. In other words, a Business Support Executive allocated to you will also be allocated to one other client.

This means, your Assistant (BSE) will work for about 4 hours on your "tasks" every day (about 20 hours per week).

Whereas, in an "Exclusive" plan, an Assistant (BSE) will be allocated EXCLUSIVELY for you. He/She will NOT be working on any other client and you get about 8 hours per day (or 40 hours per week).

Will You Provide Stats?

Yes. Inside your account control panel, you'll be able to check statistics of all the campaigns we generate for you. You'll also be able to see monthly and category statistics.

Will I Have To Employ My Assistant?

No. There are absolutely no employment hassles for you. All the executives, managers and admin are on OUR payroll and you don't have to bother about any employment issues at all. We have "trained" our employees to handle your work and this is the "service" we are offering you -- our client.

How Will I Know Whether The Business Support Executive Allocated To Me Is Actually Working for MY Online Business?

As soon as you signup, a CLIENT account will be created on our "Client-Interface" website. This is a separate, password-protected website that is used exclusively by our Clients, BSEs, Managers and the Admin.

Using this simple interface, you'll be able to "Create" and manage tasks. The Assistant (BSE) assigned for you will also use the same website to interact with you. This is like a "control panel" where all users will be able to "track" individual tasks.

The same website will also provide you with "history" and "statistics" of visitors you get for any of your websites as a result our efforts.

Every "task" can be tracked and all the details of each such "task" will be available for viewing by logging into your control panel.

What If I Order And Later I Don't Like The Assistant (BSE) I'm working with?

Very simple. Just open a support ticket and request for a change. The administrator will assign another executive for you.

Are The Any Supervisors?

Yes. For every 5 executives, there's 1 Business Support Manager. The Manager supervises and moderates all the activities.

Are My Details Safe With Your Executives?

Absolutely. Your information will never be sold, rented or leased to anyone. Each and every staff member is bound by a legal and enforceable "confidentiality" and "non-disclosure" agreement.

Further, all users of the "Client User Interface Website" will be operating with their "nick-names" instead of their real names. So, even your assistant will not see your name or email address.

Can I Stop Using Your Services Anytime?

Of course. You have the liberty to cancel your subscription at any time.

What Kind of Setup Are You Having?

We have a team of 20 Business Support Executives and 4 Business Support Managers on permanent employment. Each BSE will be working on a P4 Dual-Core PC with 1GB of memory. We have a redundant 2 MBPS Broadband Internet connectivity. Other resources include a conference room, UPS, air-conditioners, telephones, fax, Copier and a Laser printer. We work in cozy atmosphere on the 2nd floor of a leased commercial office building of about 2000 sq. ft.

Where Are The Assistants (Business Support Executives) Located and How They Work?

All the BSEs are our FULL-TIME employees, working in our own premises at Bangalore, INDIA.

Each BSE starts his/her work by logging into their control panel, that shows the status of existing "tasks" as well as "New" tasks that you may have added.

Each BSE is assigned to 2 clients (in a "shared" plan) OR works exclusively for 1 client for the full day... everyday of the week.

The "status" of each "task" assigned by you (Client) will be updated often to keep all users updated, including Manager and System Administrator.

You can always login and check the progress of any of your "tasks".

What are Tasks That Are NOT Done by My Assistants (Business Support Executives)?

All the BSEs are trained in over 42 different "tasks" mentioned in our website. However, a BSE is NOT a software programmer. So, other than "assistance" related to your marketing activities, a BSE will NOT be able to provide you with any programming services, software development, copywriting etc.

How Long Will Each Task Take To Complete?

Depending on the nature of "task" assigned by you, it may be completed in a few minutes or may take up several days.

For example, tasks like "Creating an eBook Cover" or "Aligning a Document" can be finished within, say, 20 minutes.... whereas, "Spinning" one of your articles into 10 "unique" versions can take up to 8 hours to complete.

How Do You Provide Support?

The "Client-Interface" website has built-in Help and Support Areas. You will be provided with easy to use instructions to get started with your Assistant (BSE) as soon as your account is setup.

Within this interface, you also have to option to contact the "Manager" or the "Admin" directly (AND secretly), if you have any questions related to individual "tasks".

Besides, you can also open a "Ticket" to get unparalleled support service at any time.

In a nutshell, here are the different ways you can interact with your Assistant, Manager and the Admin:-

• - Post "comments" on each "task"
• - Send "comments" directly to Manager/Admin
• - Open "Support Ticket"
• - Chat with your BSE/Manager using Windows/MSN/Yahoo Messenger
• - Call up our offices directly and speak to your BSE/Manager
• - Email your "tasks" directly to Manager/Admin

You can even leverage the International time difference (of about 12 hours between The US and India) to get some of your work done overnight!

Are There Any Pre-Cautions?

Please rest assured that your information will be kept confidential. All our employees have signed non-disclosure, non-competition and confidentiality agreements.

Our client-user interface will NOT display your name or email address. We have designed to work using Client nicknames, instead.

Besides, I've trained them to work as ASSISTANTS and NOT as marketers.

However, for security reasons, it is strongly suggested that you DO NOT to reveal your personal or financial information to anyone. Please take care NOT to divulge your PayPal passwords, bank account details, credit card numbers etc.